Welcome to Lookzy, your trusted online shopping destination for fashion, lifestyle, and quality products. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and related services (collectively, the “Platform”). By registering, browsing, or purchasing through Lookzy, you agree to be bound by these Terms.
If you do not agree with these Terms, please discontinue using our Platform.
These Terms constitute a legally binding agreement between you (“you,” “user,” “customer”) and Lookzy (“we,” “our,” “us”).
1. General Overview
- Lookzy provides an online marketplace for users to explore, purchase, and review products.
- These Terms apply to all users, whether registered or guest visitors.
- We reserve the right to amend, modify, or update these Terms at any time. Updates will be effective immediately upon posting.
- Continued use of Lookzy after changes implies acceptance of updated Terms.
2. Eligibility
To use Lookzy services:
- You must be at least 18 years old or the legal age of majority in your jurisdiction.
- You must provide accurate and truthful account information.
- If you act on behalf of an organization, you confirm you are authorized to bind that organization.
3. Account Registration
- Certain features require creating an account.
- You agree to provide accurate, complete, and updated registration details.
- You are responsible for safeguarding your account credentials.
- Any activity conducted under your account will be considered your responsibility.
- Lookzy reserves the right to suspend or terminate accounts in case of false information, fraud, or misuse.
4. Products and Services
- Product listings are displayed with descriptions, prices, and availability.
- While we aim for accuracy, Lookzy does not guarantee error-free listings.
- Product images are for representation; actual items may vary slightly.
- Lookzy reserves the right to modify or discontinue products without prior notice.
5. Pricing and Payments
- Prices are displayed in [Insert Currency] and include or exclude applicable taxes as indicated.
- Prices are subject to change without prior notice.
- Payments can be made through credit/debit cards, UPI, digital wallets, net banking, or other supported methods.
- By placing an order, you authorize Lookzy to charge your selected payment method.
- In case of pricing errors, Lookzy may cancel orders and issue refunds.
6. Order Placement and Acceptance
- Submitting an order does not guarantee acceptance.
- Orders are subject to verification, payment confirmation, and product availability.
- Lookzy reserves the right to refuse or cancel any order due to:
- Stock unavailability.
- Incorrect product or pricing information.
- Suspected fraudulent activity.
- Customers may cancel orders before dispatch; post-dispatch, our Refund Policy applies.
7. Shipping and Delivery
- Lookzy partners with logistics providers for delivery.
- Estimated timelines are displayed at checkout but may vary due to unforeseen delays.
- Risk of loss passes to the customer upon delivery.
- Customers must provide accurate delivery information; Lookzy is not responsible for failed deliveries due to incorrect addresses.
8. Returns, Refunds, and Exchanges
- Returns and refunds are governed by the Lookzy Refund Policy.
- Customers must follow the process outlined in the policy for eligibility.
- Certain items may be non-returnable or non-refundable.
9. User Responsibilities
By using Lookzy, you agree to:
- Provide accurate details while shopping.
- Use the Platform for lawful purposes only.
- Not engage in fraudulent, abusive, or misleading activity.
- Not post harmful, defamatory, or illegal content in reviews or communications.
10. Intellectual Property Rights
- All content on Lookzy—including trademarks, logos, images, product descriptions, graphics, and software—is owned or licensed by Lookzy.
- Users may not copy, distribute, modify, or exploit Lookzy’s intellectual property without prior written consent.
- Unauthorized use may result in account suspension or legal action.